Tri-Town Shuttle

Some ACTR stops along a route are listed as “R” or Request Only – either all of the time or during some parts of the day. Request Only stops follow the pick-up or drop-off procedures below, stopping at the nearest safe location.

ACTR buses also deviate up to ½ mile (¼ mile for Rutland Connector and the Saturday Burlington LINK) from the published routes to pick up or drop off passengers.

If the request for Deviation or Request Only pick-ups or drop-offs cannot be accommodated at the desired schedule time, per Federal Law, ACTR will provide the service up to 1 hour before or after the requested time.

There are no deviations on the CCTA 116 Commuter or the Mon-Fri Burlington LINK routes.

To request a DROP OFF

Upon boarding, please let your driver know you would like a Deviation or a Request Only drop off. The driver will let you know if this can be accommodated right away or on the next loop. All attempts to accommodate requests will be made.

To request a PICK UP

All Pick Ups – whether a Deviation or Request Only Bus Stop – must be requested by calling the ACTR one business day (24 hours) in advance, or on Fridays for a Monday pick up.

Dispatch staff will take the information, review the bus schedule and determine a Pick Up time. Per Federal Law, the ride will be accommodated either up to one hour before or one hour after the requested time. ACTR dispatch staff is available by phone between 7 am and 5 pm Monday – Friday.

All ACTR bus routes allow for fare-free rides within the defined Fare-Free Zone (FFZ). The boundaries of the FFZ are the footprint of the Middlebury Shuttle route, Bridge School on Exchange Street to the North, Blue Spruce Motel on Route 7 to the South and Lindale Circle on Route 116 to the East.

10-Ride and Monthly Passes are available from:

ACTR
Bus Drivers: Exact change or a check required
In-person: Community Transportation Center, 297 Creek Rd, Middlebury; Monday – Friday 8:30 am – 4:30 pm

Online
(116 and M-F LINK only) cctaride.org

GMT
(116 and M-F LINK only) Cherry Street kiosk, Burlington

MVRTD
(RC only) 158 Spruce St, Rutland; Monday – Friday 8:00 am – 4:00 pm

ACTR partners with local Human Service Agencies to provide tokens for riders in lieu of fares. ACTR tokens are accepted for one-way trips on all ACTR bus routes and the MVRTD Rutland Connector. CCTA buses do not accept tokens. To determine eligibility for the token program, contact a Human Service Agency or call 211 to learn more about community resources.