Middlebury Shuttle

MONDAY-SATURDAY | FARE-FREE SERVICE | Five loops throughout the town of Middlebury

Rider Alert

Coronavirus schedule changes and guidance

This alert was updated 5/21/20

Some bus service times have been curtailed:
- Rutland Connector will not run on Saturdays
- Rutland Connector weekday midday will resume on Tuesday, May 26th
- Burlington LINK will not run on Saturdays
- MSB Hannaford will resume full service on May 26th
- MSB College>Hospital>Marble Works>Shaws will operate hourly as of May 26th
Bus rides will be by appointment only. To request a ride, call 388-2287 during office hours, 7am – 6pm weekdays. Please call one day ahead of needed service. Trips for Monday must be scheduled on Friday.
You will be prescreened by a ride coordinator prior to your trip.
Please call us again if your health changes between the time of your ride screening and the time of your pick-up.
You must wear a face covering, maintain social distance of at least 6′ and practice safe hygiene during your trip. Face covering may be a cloth, scarf or mask that covers your nose and mouth and fits snugly but comfortably against the sides of your face.

Full details of these protocols are detailed as a news post on this website.

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This alert was updated March 24, 2020

Tri-Valley Transit is carefully monitoring local and national guidance regarding the spread of novel coronavirus (COVID-19). The following guidelines have been provided by the Centers for Disease Control (CDC).

How you can stop the spread of germs in public places

Stay home if you are sick
Don’t touch your face in public
Cough/sneeze into a tissue (or your elbow if no tissue available)
Throw tissues in the trash and sanitize hands as soon as possible
Wash hands with soap and water or use sanitizer when you reach your destination

What TVT is doing to help

Emptying trash receptacles daily
Daily disinfection of bus handrails and seats with recommended strength bleach solution
Immediately isolating biological spills/messes for sanitizing
Making all routes FARE-FREE until further notice as a precaution

MSB Schedule and Map

Fares

Always FARE-FREE!

1-Way $0
10-Ride $0
Monthly Pass $0

Discount Fares

Passengers five (5) and under ride free with a fare-paying passenger.
Passengers aged 6-17, age 60+ or with an ADA disability are eligible for ½ fare. Passengers can self-report their age or disability.

General Fare Info

Fares are collected on all ACTR bus routes except on the Middlebury Shuttle Bus and within the Fare-Free Zone (FFZ) in Middlebury
Only exact change, ACTR tokens or passes accepted on all buses. GMT buses do not accept ACTR tokens.
No fare; no ride

Fare Exceptions and Transfers

Transfer to other routes requires fare for that route

Deviations Allowed

1/2 Mile

Holiday Schedule

Bus Service X No Service

Route

MSB

New Year's Day

MLK, Jr. Day

President's Day

Memorial Day

Independence Day

Labor Day

Columbus

Veteran's Day

Thanksgiving Day

Day After Thanksgiving

Christmas Day

Deviations & Request Only Stops (R)

Some ACTR stops along a route are listed as “R” or Request Only – either all of the time or during some parts of the day. Request Only stops follow the pick-up or drop-off procedures below, stopping at the nearest safe location.

ACTR buses also deviate up to ½ mile (¼ mile for Rutland Connector and the Saturday Burlington LINK) from the published routes to pick up or drop off passengers.

If the request for Deviation or Request Only pick-ups or drop-offs cannot be accommodated at the desired schedule time, per Federal Law, ACTR will provide the service up to 1 hour before or after the requested time.

There are no deviations on the CCTA 116 Commuter or the Mon-Fri Burlington LINK routes.

To request a DROP OFF

Upon boarding, please let your driver know you would like a Deviation or a Request Only drop off. The driver will let you know if this can be accommodated right away or on the next loop. All attempts to accommodate requests will be made.

To request a PICK UP

All Pick Ups – whether a Deviation or Request Only Bus Stop – must be requested by calling the ACTR one business day (24 hours) in advance, or on Fridays for a Monday pick up.

Dispatch staff will take the information, review the bus schedule and determine a Pick Up time. Per Federal Law, the ride will be accommodated either up to one hour before or one hour after the requested time. ACTR dispatch staff is available by phone between 7 am and 5 pm Monday – Friday.
Fare-Free Zone (FFZ)

All ACTR bus routes allow for fare-free rides within the defined Fare-Free Zone (FFZ). The boundaries of the FFZ are the footprint of the Middlebury Shuttle route, Bridge School on Exchange Street to the North, Blue Spruce Motel on Route 7 to the South and Lindale Circle on Route 116 to the East.
Purchasing Passes

10-Ride and Monthly Passes are available from:

ACTR
Bus Drivers: Exact change or a check required
In-person: Community Transportation Center, 297 Creek Rd, Middlebury; Monday – Friday 8:30 am – 4:30 pm

Online
(116 and M-F LINK only) cctaride.org

GMT
(116 and M-F LINK only) Cherry Street kiosk, Burlington

MVRTD
(RC only) 158 Spruce St, Rutland; Monday – Friday 8:00 am – 4:00 pm
Token Program

ACTR partners with local Human Service Agencies to provide tokens for riders in lieu of fares. ACTR tokens are accepted for one-way trips on all ACTR bus routes and the MVRTD Rutland Connector. CCTA buses do not accept tokens. To determine eligibility for the token program, contact a Human Service Agency or call 211 to learn more about community resources.

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Middlebury Shuttle