What is Dial-A-Ride?

In addition to its Shuttle Bus System, ACTR operates a Dial-A-Ride System. This system enhances ACTR’s ability to provide comprehensive transportation alternatives for all Addison County residents. The Dial-A-Ride System includes programs that focus on specialized populations including elders, persons with disabilities, low-income families and individuals, as well as the visually impaired. If you are eligible for Medicaid, Reach Up, are aged 60+ or have a disability, you may be eligible for FREE transportation. More than 45 Volunteer Drivers work with ACTR to provide these rides. Volunteer Drivers are reimbursed for mileage only and donate time.

Am I eligible for a ride?

To find out if you are eligible for a Dial-A-Ride review the following criteria and if you are still not sure, email info@actr-vt.org or call the office at 388-1946.

Are you 60 or older?

Are you disabled?

Are you visually impaired?

Are you on Medicaid?

Elders and Disabled

ACTR’s services for elders and persons with disabilities are free. This program is for Addison County residents who are age sixty (60) or older and/or have a disability, as described in the Federal Americans with Disabilities Act of 1991. Funds for these services are limited, however, and eligibility for the program must be approved by one of ACTR’s partner agencies: Champlain Valley Agency on Aging, Counseling Service of Addison County or Addison County Home & Health Hospice.

Special services currently offered include transporting elders to meal-sites in Bristol, Bridport, Middlebury and Vergennes. ACTR delivers Meals-on-Wheels, as well as transporting county residents to medical, social or employment-related appointments and other services or activities.

Medicaid

Medicaid transportation is a free service for all Medicaid-eligible residents of Addison County. To be eligible, a person must be enrolled in either the traditional fee-for-service Medicaid program or in the Primary Care Plus managed care program. Rides are most often provided by ACTR volunteer drivers or by family members who qualify under Medicaid’s hardship guidelines. Volunteers and family members are reimbursed for their mileage expenses. In certain circumstances, ACTR will provide transportation in an ACTR vehicle, such as for wheelchair users.

Other Programs

Reach up

Reach-Up transportation is a free program provided in partnership with the Vermont Department of Families And Children. Specific services include transportation for employment-related activities, child care and other self-improvement activities. Rides are provided either on ACTR vehicles or by volunteer drivers. This service is time limited per the determination of Vermont Department of Families And Children.

Visually Impaired Services

ACTR provides a free transportation program to eligible residents through a partnership with the Vermont Association for the Blind and Visually Impaired (VABVI). Specific services include transporting residents to medical, social or employment-related appointments and other services or activities. Rides are provided either by ACTR vehicles or by ACTR’s volunteer drivers.

In addition, ACTR’s shuttle bus schedules are available on audiotape upon request. Drivers also announce all stops on the shuttle bus routes.

Download our large print schedule in PDF format. (1MB)

RideMatch Program

The RideMatch program is a fee-based service and is available for people not eligible for any other services. Rides are provided by volunteer drivers and there is no limitation on the type of activity for which service may be provided. Cost includes an administrative fee that is charged for each one-way trip, plus the amount reimbursed to volunteer drivers for their mileage. Many rides are often arranged and paid for by a third party, such as an insurance company, school or employer. Many individuals utilize this service as well. For more information on this program call 388-1946 or visit www.actr-vt.org.