• Rider Alert 4/11/14: Expect minor delays on the Tri-Town and LINK buses until further notice. Bridge construction is occurring on Rte 7 in New Haven. Rider Alert 4/15/14: Expect delays to Snow Bowl Shuttle Bus April 19-June 28, 2014 as route detours around Rte 125 construction in East Middlebury

Rider’s Guide

Using the Schedules

Here are some handy tips on reading our bus schedules.

Don’t hesitate to ask a driver for additional assistance. They are there to help!

Fares and Passes

General Fare Info

Fares are collected on all ACTR bus routes except the Middlebury Shuttle Bus. There is a Fare-Free Zone (FFZ) within Middlebury.  Please see the route-specific info below to find out what your fare will be and if there are any exceptions.  An ACTR dispatcher can be reached by phone Monday-Friday 7 am to 5 pm for more information.

ACTR bus pases can be purchased in person between 8:30 am and 4:30 pm Monday-Friday at 297 Creek Road, Middlebury, or from an ACTR bus driver.  Exact change or check required.

The following applies to all fares collected (except where noted under routes):

    • Passengers five (5) and under ride free with a fare-paying passenger.
    • Passengers ages 6 to 17, age 60+ or with an ADA disability ride for ½ price – one-way and passes.
    • Passengers can self-report their age or disability.
    • Only exact change, ACTR tokens or passes accepted on all ACTR buses. CCTA buses do not accept ACTR tokens
    • No fare; no ride.

ACTR FARE-FREE ZONE

All ACTR bus routes allow for fare-free rides within the defined Fare-Free Zone (FFZ). The boundaries of the FFZ are the footprint of the Middlebury Shuttle Bus Route, Bridge School on Exchange Street to the North, Blue Spruce Motel on Route 7 to the South and Lindale Circle on Route 116 to the East.

Fares: In-County Routes

The Middlebury Shuttle Bus (MSB) is always FARE-FREE.

Fares are collected on:

Tri-Town Shuttle Bus (TTSB) Bristol and Vergennes routes, and

Snow Bowl Shuttle (SBSB) route. The fare structure for these routes is:

  • $1 per one-way trip
  • $9 for 10-ride pass
  • $30 monthly passes

Fare Exceptions and Transfer Information: Tri-Town Shuttle Bus (TTSB) 

  • Deviations up to 1/2 mile
  • Fare-free to travel between Bristol and Vergennes when transferring in New Haven
  • Fare-free to travel between Merchants Row & Exchange St.
  • Valid Middlebury College Staff/Faculty ID accepted in lieu of fare

Fare Exceptions and Transfer Information: Snow Bowl Shuttle Bus (SBSB) 

  • Deviations up to 1/2 mile
  • Monthly passes for Jan & Feb only
  • Fare-Free in Downtown Middlebury and South on Route 7 as far as Blue Spruce Motel
  • Valid Middlebury College Student ID accepted in lieu of fare

Fares: Out-of-County Routes

Rutland Connector (in partnership with MVRTD)

  • $2 per one-way trip
  • $18 for 10-ride pass
  • $60 for monthly pass

Fare Exceptions and Transfer Information: Rutland Connector (RC) 

  • Deviations up to 1/4 mile
  • Fare-Free in Downtown Middlebury and South on Route 7 as far as Blue Spruce Motel
  • Valid Middlebury College Faculty/Staff ID accepted in lieu of fare
  • No transfer passes available to MVRTD or ACTR local bus routes; Fare must be paid to continue onto local routes

116 Commuter (in partnership with CCTA)

  • $2 per one-way trip
  • $20 for 10-ride pass
  • $75 for monthly pass* (includes access to all CCTA and GMTA routes with pass)

Fare Exceptions and Transfer Information: 116 Commuter (116) 

  • No deviations
  • Monthly pass includes access to all CCTA and local routes
  • Monthly pass is good for 31 days from day of first use
  • $1 fare for in-county travel between Starksboro and Middlebury
  • Transfer pass available for use on local CCTA system (valid for 1 hour); Transfer pass not valid on LINK routes
  • Valid Middlebury College Faculty/Staff ID accepted in lieu of fare
  • No transfer passes available to ACTR local bus routes; Fare must be paid to continue the trip on local routes
  • No fare is collected in the Fare-Free Zone between Downtown Middlebury and Lindale Bus Stop on Route 116

Burlington LINK Monday – Friday (operated by CCTA)

  • $4 per one-way trip
  • $40 for a 10-ride pass
  • $150 for a 31-day pass pass full access to CCTA and GMTA

Fare Exceptions and Transfer Information: Burlington LINK, Monday-Friday

  • No deviations
  • 10-ride and monthly passes available through CCTA
  • Valid Middlebury College Staff/Faculty ID accepted in lieu of fare; Sticker can be obtained from Human Resources office at the college
  • Passengers 2 and under ride free; All other children must pay full fare
  • ACTR Tokens not accepted

Burlington LINK Saturday (operated by ACTR)

  • $4 per one-way trip
  • $36 for a 10-ride pass
  • No monthly passes

Fare Exceptions and Transfer Information: Burlington LINK, Saturday (operated by ACTR)

  • Deviations up to 1/4 mile
  • 10-ride passes available through ACTR
  • No fare for travel between Adirondack Circle and Exchange St
  • $1 fare for in-county travel between Ferrisburgh and Middlebury
  • Transfer pass available for use on local CCTA system; Valid for 2 hours
  • Transfers accepted from CCTA local routes; full fare balance due $2.75; discount eligible $1.40 due

Purchase Bus Passes

  • ACTR Bus drivers: exact change or check required
  • ACTR: 297 Creek Road, Middlebury, 8:30 am to 4:30 pm Monday through Friday
  • Online: cctaride.org (116 and M-F LINK only)
  • CCTA: Burlington, Cherry Street Kiosk (116 and M-F LINK only)
  • MVRTD: 158 Spruce St, Rutland, 8 am to 4 pm Monday through Friday (Connector only)

Token Program

ACTR partners with local Human Service Agencies to provide wooden tokens for riders in lieu of fares. ACTR tokens are accepted for one-way trips on all ACTR bus routes and the MVRTD Rutland Connector. CCTA buses do not accept the tokens. To determine eligibility for the ACTR Token Program, contact a Human Service Agency or call 211 to learn more about community resources.

Bus Stops

Be VISIBLE at stops so the bus driver can see you waiting. Wave at the driver to ensure being noticed and keep yourself safe. Buses will pick-up or drop-off passengers at all locations with ACTR bus stop signs. All signs are numbered to match up with the map and schedule. Passengers may also request other pick-ups or drop-offs, or may wave the bus down at any safe location along the route. Drivers will not stop if unsafe.

Deviations & Request Only Bus Stops (R)

Some ACTR stops along a route are listed as (R) or Request Only – either all of the time or during some parts of the day.

The (R) stops are treated as a Deviation and follow the same procedures required to request a pick up or drop off at the nearest safe location.

Along with picking up or dropping off at (R) stops, ACTR buses also deviate up to 1/2 mile (1/4 mile for Rutland Connector and the Saturday Burlington LINK) from the published routes to pick up or drop off passengers.

If the request for Deviation or Request Only pick ups or drop offs cannot be accommodated at the desired schedule time, per Federal Law, ACTR will provide the service up to 1 hour before or after the requested time. There are no deviations on the CCTA 116 Commuter or the Mon-Fri Burlington LINK routes.

To request a DROP OFF

Upon boarding, please let your bus driver know you would like a Deviation or a Request Only Bus Stop drop off. The driver will let you know if this can be accomodated right away or on the next loop. All attempts to accomodate these requests will be made.

To request a PICK UP

All Pick Ups – whether a Deviation or a Request Only Bus Stop, must be requested by calling ACTR dispatch staff one business day (24 hours) in advance, or on Fridays for a Monday pick up. The dispatch staff will take the information, review the bus schedule and determine the time the Pick up can be accommodated. Per Federal Law, the ride will be accommodated either up to one hour before or one hour after the requested pick up time. ACTR dispatch staff is available by phone between 7 am and 5 pm Mon-Fri.

Transfers

Please confirm with the driver as you are boarding if you will need to transfer to another bus or bus route.

There are transfer passes available from an ACTR driver on the 116 Commuter and the Saturday LINK to local CCTA routes in Burlington; otherwise fares are collected for each route.

There is one exception:

  • Tri-Town Shuttle Bus – No fare is collected between the Tri-Town Vergennes or Tri-Town Bristol buses when travelling between Bristol and Vergennes via New Haven.

Google Transit

Need help planning your trip? Try Google Transit. Google’s trip planner can provide directions between any two points on our system – including bus times, stop locations and any necessary transfers. Give it a try by going to Google Transit

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