Rider’s Guide

Using the Schedules

Using the ACTR bus schedules is easy. But give yourself a few minutes to get used to it. Here are a couple of quick tips:

• Read the stops from left to right and the times from top to bottom.
• If there is no time listed, don’t worry, the bus will stop there. Please be generous as you estimate your time, when in doubt, call ACTR 388-1946 M-F 7 am to 5 pm for help.
• If there is an “R” listed at a stop and you are on the bus, be sure to ask the driver to stop, as it is “Request Only.”
• If there is an “R” listed at a stop and you want to be picked up, please call ahead as much as possible… that way we can be sure to let the driver know you want to be picked up.
• When in doubt, call 388-1946 and one of ACTR’s dispatchers will be glad to help (office hours are Mon-Fri 7 am to 5 pm).

Fares and Passes

General Fare Info

• Fares are collected on all ACTR bus routes; except the Middlebury Shuttle Bus, which is fare free. For exceptions see “fare exceptions” under each route.
• Passengers under age 6 ride free with a fare-paying passenger.
• Passengers ages 6 to 17, age 60+ or with an ADA disability ride for ½ price (one-way and passes).
• Passengers can self-certify their age or disability.
• ACTR only offers transfer passes from the 116 Commuter Mon-Fri and the Saturday Burlington LINK to the CCTA system; there are no transfer passes to other ACTR routes; fare is paid for each route.
• Fares owed regardless of distance traveled.
• Only exact change or passes accepted.

In-County Routes

ACTR collects fares on the Tri-Town Bristol (TTB) and Tri-Town Vergennes (TTV) Shuttles and the Snow Bowl Shuttle (SBS) routes. The fare structure for both is:

• $1 per one-way trip
• $9 for 10-ride pass $9 for 10-ride pass
• $30 monthly passes (for SBS monthly pass available for January and February)

Fare Exceptions: Tri-Town Shuttle Bus

• No fare is required to transfer between the Tri-Town Bristol and Tri-Town Vergennes shuttle buses at New Haven Center.
• No fare is required when traveling to/from locations on Exchange Street in Middlebury (this is considered part of the Middlebury “fare-free zone”). Please inform your driver of your destination when traveling to Exchange Street.

Fare Exceptions: Snow Bowl Shuttle Bus

• No fare is required when traveling to/from locations along Route 7 South in Middlebury (this is considered part of the Middlebury “fare-free zone”). Please inform your driver of your destination when traveling to Route 7 South.

Out-of-County Routes

Rutland Connector (Operated in partnership with MVRTD)

• $2 per one-way trip
• $18.00 for 10-ride pass
• $60 for monthly pass

Fare Exceptions: Rutland Connector

• No fare is required from riders to transfer buses in Brandon Tuesday and Fridays on mid-day connector routes.

116 Commuter (operated in partnership with CCTA)

• $2 per one-way trip
• $20.00 for 10-ride pass
• $67 for monthly pass (includes access to all CCTA and GMTA routes with this pass only; electronic swipe passes are being used on this route. They are good for 31 days from the day of the first swipe.)

Fare Exceptions: 116 Commuter

• No fare is required to transfer to a local CCTA bus. Ask driver for transfer pass.
• 116 Commuter fares for travel within Addison County (i.e. Starksboro to Bristol or Middlebury to Starksboro) are the same as ACTR’s in-county routes (Snow Bowl and Tri-Town routes).

Burlington LINK M-F (operated by CCTA)

• $4 per one-way trip
• $40 for a 10-ride pass
• $125 for a 31-day pass
• Ten-ride and monthly passes are available through CCTA for use on the Monday through Friday Burlington LINK.

Saturday Burlington LINK (operated by ACTR)

• $4 per one-way trip
• ACTR operates the Saturday service. A 10-ride pass is available from ACTR for $36. No monthly passes are available for this Saturday service.

To purchase passes

Bus passes can be purchased from:

• ACTR Bus drivers: exact change or check required.
• ACTR: 282 Boardman Street, Middlebury, 8 am to 4 pm Monday through Friday.
• Online: cctaride.org (116 and M-F LINK only).
• CCTA: Burlington, Cherry Street Kiosk (116 and M-F LINK only).
• MVRTD: 158 Spruce St, Rutland, 7:30 to 4:30 pm Mon-Fri (RC only).

Stops

ACTR has 2 bus shelters – one at Merchant’s Row in Middlebury and a second at New Haven Town Hall. The shelters make it easy for drivers to know riders are waiting for the bus. If you are riding from one of ACTR’s 80+ stops that do not have shelters, please be VISIBLE so the bus driver knows to stop for you. Wave at the driver to ensure being noticed and keep yourself safe. Buses will pick-up or drop-off passengers at all locations with ACTR bus stop signs. All bus stop signs are numbered to match up with the map and schedule. Passengers may also request other pick-ups or drop-offs, or may wave the bus down at any safe location along the route.

Deviations

ACTR buses will deviate up to a ½ mile (¼ mile for Rutland Connector and Saturday LINK) from the published routes to pick-up or drop-off passengers. To request a deviation, call ACTR a day in advance at 388-1946 or ask a bus driver to assist you. If your deviation request cannot be accommodated at the desired schedule time then, per federal law, ACTR will provide the service up to 1 hour before or after the requested time. There are no deviations on the 116 Commuter.

Transfers

Please confirm with the driver as you are boarding if you will need to transfer to another bus or bus route. There are no transfer passes between ACTR routes; fare is collected for each route regardless of distance traveled. There are two exceptions:

• Riders traveling between Bristol and Vergennes on the Tri-Town Shuttle; no fare is collected to switch buses in New Haven
• Riders traveling between Middlebury and Rutland Tuesday and Friday on mid-day Connector; no fare is collected in Brandon to switch buses.